Introduction

The ongoing pandemic has transformed the world and how we operate within it. Information technology, in many ways, because the conduit that enabled people to continue working, and in the case of higher education, making progress towards degree completion and on scholarship and research.

This annual report covers ITS activities from May 2020 to June 2021, which is after many employees began working remotely and students were fully online. It documents our activities preparing our community for remote operation and supporting other UConn units in their efforts. Although we shifted priorities and resources this year, we did not lost focus on continuing progress on projects needed to bring the University to a contemporary standard.

As in previous reports, our accomplishments are organized by the long-term goals set forth in the Strategic Plan. These goals outline a path forward for our community, both in their roles as individuals and within their institutional groups, and for our IT organization as the provider of essential systems, services, and capabilities.